Support coordination helps NDIS participants make the most of their plan — turning funded supports into real, working arrangements. Under the NDIS, coordination is generally described in three levels, depending on how much support a person needs to navigate their plan.
The most light-touch level. Support Connection helps a participant build the skills to understand and use their plan — connecting with providers, community services, and informal supports so they can get their plan up and running with confidence.
A more hands-on level. Coordination of Supports helps a participant put a mix of supports in place, strengthen their ability to coordinate those supports themselves, and manage challenges as they come up. It focuses on building capacity over time so the participant becomes more independent.
A higher-intensity level for participants whose situations are more complex — for example where there are significant risks or many services that need to work together. It's usually time-limited and delivered by a suitably qualified practitioner who helps reduce barriers and stabilise a person's support environment.
[Levels offered — TBC]